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BOOKINGS

5

Booking lifecycle states

Native

Stripe deposits

Per-day

Availability slots

Auto

Buffers & reminders

BOOKING TO REVENUE

Bookings that stays connected to the full system.

Keep the page, customer record, transaction, automation, analytics, and follow-up in one Evara workspace.

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Evara StudioEvara Studio

Build with AI, edit with OnCue, and run payments, bookings, forms, CRM, chat, automation, and analytics from one platform.

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Bookings connected to the customer journey.

Manage appointments, availability, deposits, reminders, Stripe payments, intake forms, and CRM follow-up from one connected booking system.

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A scheduling engine that respects how services actually run.

Service-defined duration, buffer windows, attendee caps, deposit-or-pay-in-full Stripe checkout, and per-tenant timezone — all wired into the same workspace as the CRM and the marketing automations.

Services with real settings

Each BookingServices row carries duration, before-and-after buffer minutes, max attendees, price, deposit amount, and a cancellation policy with deadline hours.

Weekly + override availability

Weekly hours per day with multiple time slots, plus dated overrides for holidays and one-off blocks. Each schedule has its own timezone — defaults to America/New_York.

Stripe payments at booking

Optional `requiresPayment` flag on the service triggers Stripe checkout at booking time — full price or just the deposit. Payment status, intent ID, and paid timestamp all stored on the booking.

Lifecycle that matches reality

Bookings live in five states: Pending, Confirmed, Canceled, Completed, No Show. Cancellations record the reason and the canceled-at timestamp.

Group sessions

Per-service `maxAttendees` lets the same slot accept multiple bookings — so classes, tours, and group calls are first-class, not a workaround.

Reminders + admin notes

Each booking carries a reminder-sent flag and a free-text admin notes field. Reminders fire on the same workflow runner that powers the rest of the automation graph.

A confirmed appointment is also a CRM contact and a workflow trigger.

Customer picks a slot. Evara reserves the time, charges the deposit through Stripe, writes the booking, fires the `booking-confirmed` workflow trigger, opens or updates the CRM contact, logs a Booking activity, and queues the reminder — all without leaving the workspace or paying a separate scheduling tool.

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Why bookings are better when the platform owns the data.

Triggers automation

The `booking-confirmed` workflow trigger fans out to email, SMS, tag updates, owner assignment, or any webhook — without leaving the platform.

Attendee = contact

Every booking links to a CRM contact profile. Source, last activity, and tags update automatically — so the next visit knows who they are.

Cancellation policy enforced

The configurable cancellation deadline (hours before the slot) is checked at cancel time — refund logic, deposit retention, and customer messaging live in the same record.

Embed anywhere on the site

The booking widget is a builder element — drop it on any page, theme it with the same site tokens, and target a specific service or category.

Receipts via Stripe

Branded payment receipts ship straight from Stripe with the customer-facing portal — no second invoicing tool, no PDF generation cron.

Calendly-clean API

Read services and slots over the Payload REST API, post a booking, or sync to an external calendar — same auth as the rest of the platform.