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Connect Twilio to Evara.

Keep Twilio useful inside the full customer journey: page visit, form, booking, payment, CRM update, workflow, and measured conversion.

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TWILIO INTEGRATION

Twilio, connected to the business system behind your site.

Use Twilio inside Evara without treating it as a disconnected embed. Connect it to the pages, forms, CRM records, payments, workflows, analytics, and conversion events that need it.

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How Twilio works with Evara.

Connect Twilio once, then use it across the pages, workflows, analytics, and customer actions Evara already manages.

Connect Twilio

Add your Twilio account details and configure the sending number Evara should use.

Trigger messages

Send booking reminders, form confirmations, order updates, and workflow notifications from Evara events.

Track delivery

Keep message status, opt-outs, and delivery outcomes visible with customer activity.

TWILIO INSIDE EVARA

Twilio, connected to Evara workflows.

Send timely customer messages without separating SMS from the rest of the system.

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What syncs between Twilio and Evara.

Twilio stays connected to the Evara pages, customer records, conversion events, and workflows that need it. No brittle connector chain required.

Data typeDirectionSync frequencyNotes
Outbound SMSEvara → TwilioReal-time on eventReminders, MFA, order alerts; honors 10DLC + opt-in rules
Inbound SMS repliesTwilio → EvaraReal-time webhookLands as conversation event; STOP/UNSUBSCRIBE auto-suppresses
Delivery + status callbacksTwilio → EvaraReal-time webhookSent / delivered / failed visible on the message timeline
Click-to-call (Voice)Evara → TwilioOn clickCaller ID-masked agent calls; optional recording
Phone number inventoryTwilio → EvaraHourly pollNew numbers + Messaging Services appear in workflow picker
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