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Powered by Evara
Connect Twilio once, then use it across the pages, workflows, analytics, and customer actions Evara already manages.
Add your Twilio account details and configure the sending number Evara should use.
Send booking reminders, form confirmations, order updates, and workflow notifications from Evara events.
Keep message status, opt-outs, and delivery outcomes visible with customer activity.
Send timely customer messages without separating SMS from the rest of the system.
Use Twilio inside Evara without treating it as a disconnected embed. Connect it to the pages, forms, CRM records, payments, workflows, analytics, and conversion events that need it.
Twilio stays connected to the Evara pages, customer records, conversion events, and workflows that need it. No brittle connector chain required.
| Data type | Direction | Sync frequency | Notes |
|---|---|---|---|
| Outbound SMS | Evara → Twilio | Real-time on event | Reminders, MFA, order alerts; honors 10DLC + opt-in rules |
| Inbound SMS replies | Twilio → Evara | Real-time webhook | Lands as conversation event; STOP/UNSUBSCRIBE auto-suppresses |
| Delivery + status callbacks | Twilio → Evara | Real-time webhook | Sent / delivered / failed visible on the message timeline |
| Click-to-call (Voice) | Evara → Twilio | On click | Caller ID-masked agent calls; optional recording |
| Phone number inventory | Twilio → Evara | Hourly poll | New numbers + Messaging Services appear in workflow picker |
