No corporate spin. Just straight answers about how ExactEstate works.
General
What is ExactEstate?
Property management software built by people who’ve actually managed properties. We cover leasing, maintenance, accounting, and compliance–designed around our “3-click rule” so you spend less time fighting software.
Who is ExactEstate for?
Property managers and associations of any size–affordable housing, multifamily, or HOA. No minimum doors required. Manage 10 units or 10,000 under one platform.
What types of properties can I manage?
Affordable housing (LIHTC, HUD, TRACS, USDA/RD & MINC, HOME), market-rate multifamily, HOAs, condo associations, and mixed portfolios. If it’s residential, we can handle it.
What makes ExactEstate different?
• Transparent pricing - One price for all features, no hidden tiers. • Simplicity - Core tasks in three clicks or less. • Real support - U.S.-based team who actually know property management.
Is ExactEstate cloud-based?
Yes. Secure, cloud-based, SOC 2 compliant, and accessible anywhere.
Pricing & Billing
How much does ExactEstate cost?
$3 per unit per month. Everything included. (Under 100 units? Flat $300/month.)
Are there hidden fees?
No. Your monthly fee covers the full platform– no upsells, no premium tiers.
Do you require long-term contracts?
Flexible 12-month agreement. Stay because it works, not because you’re stuck.
What about payment processing fees?
We offer some of the lowest ACH and credit card rates in the industry—always shared upfront. Unlike others, we don’t treat your residents’ payments as our profit center.
Do you offer integrations?
Yes. Optional integrations with partners like Payabli, ShofCorp, and TenantAlert are available if you want them. Everything else is included.
Implementation & Training
How long does onboarding take?
Your properties can be live in days, not months. We handle the migration and setup.
Will you migrate our data?
Yes. We’ll move your data from your current system.
Do you provide training?
Always included. Training for your entire team–during onboarding and anytime you add new staff.
What if we need help after going live?
Our U.S.-based support team responds in hours, not days. Unlimited help is part of your monthly price.
Features & Functionality
Do you offer maintenance tracking?
Yes. Residents submit requests through the portal, your team manages from their phones, and you track it all in one dashboard.
What accounting features are included?
Everything: general ledger, AP/AR, vendor management, bank rec, budgets, custom reports, depreciation, and more. No separate accounting software required.
Do you offer tenant screening?
Yes. Integrated with TenantAlert for credit checks, eviction history, criminal/sex offender registry, bankruptcies, liens, SSN verification, and more.
How does rent collection work?
Residents pay online via ACH or card (lowest processing fees in the industry). Autopay available. Funds typically hit your account within 24-48 hours.
Does ExactEstate work on mobile?
Yes. Residents, managers, and maintenance can all use it from any device.
What about compliance and reporting?
Built-in support for HUD TRACS, USDA/RD MINC, LIHTC, and more. Reports formatted exactly as agencies require.
After years of fighting with clunky property management software, we built ExactEstate to make life easier. One price, all features, fast support–that’s it.