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THE EXACTESTATE PLATFORM

One property management platform. Every unit filled, every file clean.

Bring leasing, payments, full accounting, maintenance, resident services and affordable housing compliance together instead of moving the same information between systems. Add EEva to answer questions and finish the next step for your team.

One place to see the work. One record to carry it forward.

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  • 224 of 233highest-risk residents fell behind on rent (backtest)
  • 258 msuntil EEva starts answering out loud (median)
  • Guidedlaunch with our team
A recertification TIC generated in ExactEstate, at real speed
A move-in inspection completed in ExactEstate

What do you manage?

Pick a portfolio type. The product examples will follow.

FIND IT, OR ASK IT

Find the next task in a few clicks—or ask EEva.

The next task should be easy to find: an open work order, vacant unit, upcoming recertification or balance that needs follow-up. Put the work in front of staff instead of sending them through a maze of menus.

Core lists and an EEva answer: Accounting dashboard, Accounts payable: AP workbench, open invoices, AP aging, reports, Journal: entries, recurring journals, batches, payroll, Collections: $13,425 payments this month, and in front, EEva: the A/R total in the 0-30 day bucket across 68 units
Ask EEva how to do it, and get the right walkthrough first

Generate a recertification in about a minute.Median 71 seconds from opening the certification.

Open work orders in 27 seconds from home.Median across 3,743 real visits by 90 property staff.

27 sOpen work orders3 clicks
24 sVacant units3 clicks
36 sDelinquency aging report3 clicks

Median time for real property staff to reach the data from the home screen, 158 staff across 16 companies, June 11 to October 9, 2026.

Which recertifications are due in the next 60 days?

ExactEstate CoreYour daily lists in three clicks

  1. Home
  2. Compliance
  3. Recertification Queue

41 s2 clicks

41 s median from home

EEva Portfolio IntelligenceZero clicks. Just ask.

Which recertifications are due in the next 60 days?

Here are the recertifications due in the next 60 days, soonest first. Sample data

  • Unit 204 · Maple CourtAnnual recertificationin 12 days
  • Unit 117 · Birch PlaceAnnual recertificationin 26 days
  • Unit 309 · Willow RidgeAnnual recertificationin 41 days

Illustrative result on sample data. In the product, open the table to review the household records.

Ask a question. Review the results.

Core: median time real staff take to reach the recertification queue from the home screen. EEva: the answer she returns, shown on sample data.

Core includes the EEva assistant. Ask "how do I…" on any screen: answers arrive in a median of 7 seconds across 119 real questions, drawn from 806 step-by-step walkthroughs, then she takes you there.

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EEVA PORTFOLIO INTELLIGENCE

Know what needs attention across all your properties.

Get a current portfolio picture from the same resident, property and financial records people use throughout the day. A dashboard that is disconnected from operations just creates another reconciliation.

What EEva Portfolio Intelligence acts on: Compliance Hub, LIHTC state TIC: what approving produces and the steps, 2 things still block a valid USDA filing, Recertification queue: all current, and in front, Recertification queue: 65 overdue, 6 upcoming
  1. Signala prediction, a date, an upload, a call or a ledger change
  2. Playbookthe right steps for this property, program and state
  3. Every channel at onceemail, SMS, EEva Voice Agent, notice, calendar, work order, listing, ad
  4. On the recordeach action and outcome saved to the resident, unit or ledger

Your admin switches each workflow on. Most run every morning and add at most 25 items per workflow per day to your approval queue, so it stays manageable. Rent Rescue is the exception: it reaches every resident who is behind.

  • 96% of the residents ranked highest-risk were behind on rent (backtest on real October outcomes)ExactEstate
  • EEva starts answering out loud in a median 258 msExactEstate
  • 84% of renters expect a reply within 24 hoursBuildium 2026 Renters Report

Accounting · Residents

Rent Rescue: start the conversation before rent is late.

Residents who may fall behind hear from you before the due date, and everyone who needs one is offered the same payment plan.

When it runs

When an account shows signs it may fall behind, and each morning for every resident who is already past due.

What EEva does

Sends reminders by email and text, offers a payment plan and gives the manager a follow-up task. Where configured, EEva Voice Agent makes a courtesy call. EEva's delinquency score only sets who is contacted first. It never changes the message or the offer.

What you approve

Every email and text before it goes out. Any formal notice follows your approved process and needs your signature.

Fits

Market-rate and affordable rental properties.

  • 24 in 25 of the highest-risk residents were behind (backtest)ExactEstate
  • 14% of renters paid a late fee in the past yearCFPB

Residents · Leasing

Renewal Radar: reach out before the decision is made.

Start the renewal conversation while there is still time to keep the resident.

When it runs

120, 90 and 60 days before each lease ends.

What EEva does

Ranks which residents to reach first, prepares a renewal offer, gives the manager a task to consider an upgrade tour or a retention perk, and sends an accepted renewal straight to e-signature.

What you approve

The offer and its terms before it goes to the household.

Fits

Market-rate and affordable rental properties.

Compliance

Recert on Rails: start every recertification 120 days out.

Each recertification moves through the 120-, 90-, 60- and 30-day checkpoints instead of piling up at the deadline.

When it runs

120, 90, 60 and 30 days before each household's annual recertification is due.

What EEva does

Sends notices and document requests by email and text, reviews the verifications that come back, drafts the certification and books the recertification interview.

What you approve

Every notice and request to the household, and every step that needs staff review. Signing off the certification stays with your compliance staff.

Fits

Affordable housing with annual recertifications, including LIHTC, HUD, USDA Rural Development, public housing and tribal programs.

Compliance · Residents

Violation Desk: keep every violation and its follow-up on one timeline.

The reported issue, the notice, the follow-up date and the re-inspection stay together from report to resolution.

When it runs

When a violation is recorded, and again when its cure date passes without a fix.

What EEva does

Drafts the notice with a cure date, sends a follow-up if the cure date passes, gives staff a task to book the re-inspection and records each next step on the violation.

What you approve

Every notice and follow-up, reviewed under your policy and the applicable law.

Fits

HOAs and condo associations, apartments and affordable communities.

  • HUD: life-threatening deficiencies fixed within 24 hours24 CFR 5.711
  • one HUD OIG audit found a housing authority fixing life-threatening deficiencies an average of 132 days lateHUD OIG

Maintenance · Residents

After-Hours Front Desk: every after-hours call gets a clear next step.

Part of EEva Voice Agent: EEva answers your property phone live after hours, starting to speak in a median 258 ms.

When it runs

Whenever a resident calls the property after hours.

What EEva does

Answers the call, asks triage questions, opens the work order and routes urgent issues to your on-call staff. Voicemails are transcribed and filed on the resident, unit or vendor they are about.

What you approve

Nothing for emergencies: urgent issues go straight to on-call staff under your on-call policy. Routine requests land in your normal work-order queue.

Fits

Every property type: apartments, affordable communities, HOAs and condo associations.

  • 44% of all inbound property calls missed (2020 customer data)LeaseHawk
  • 21% of resident messages are sent after hoursEliseAI
  • 66% of renters want a phone call in an emergencyAppFolio via Stacker

Leasing

Lead to Lease: from the first question to the application.

Listing and website inquiries come into one leasing path, so no prospect waits for an answer.

When it runs

As soon as an inquiry arrives from a listing or your website, and each morning for any inquiry from the past seven days that nobody has answered.

What EEva does

Answers the prospect's questions, helps book the tour and carries their details into the application, where screening and document checks are reviewed.

What you approve

Your team reviews screening and document checks and makes every application decision.

Fits

Market-rate and affordable rental properties.

  • industry average reply: 11.8 hours; a third never repliedEliseAI mystery shop
  • 47.5% of leasing messages arrive after hoursEliseAI
  • 97% on held-out tour-booking conversationsExactEstate

Marketing · Leasing

Vacancy Velocity: move faster when a unit sits empty.

A unit that stays vacant longer than planned gets attention at 14, 30 and 60 days, and from day 30 a paid ad campaign of its own.

When it runs

When a unit has been vacant for 14 days, again at 30 days and again at 60 days. At 30 days EEva also stages a paid vacancy campaign for the unit.

What EEva does

Refocuses the listing, follows up with renters who have shown interest and gives the team a task to refresh the listing and review the asking rent. From 30 days vacant, EEva builds the whole paid campaign on your connected Google, Meta or Microsoft ad account: targeting, ad groups, keywords and ads, with a budget of 10% of the month's asking rent over 14 days. Housing-ad rules are enforced on every campaign: no age, gender or ZIP-code targeting, and a radius of at least 15 miles.

What you approve

Each message to an interested renter, and each paid campaign before it launches. Nothing is spent until a staff member approves it in ExactEstate.

Fits

Market-rate and affordable rental properties.

Accounting

Ledger Watch: catch unusual activity before month-end.

Unusual invoices, utility charges and ledger differences are flagged with the entries behind them, before money goes out.

When it runs

Each morning, as invoices, utility charges and ledger entries come in.

What EEva does

Flags unusual invoices, utility charges and ledger differences with their supporting entries, including the same vendor invoice entered twice. Drafts an email asking the vendor to confirm or correct, and gives your accountant a task to hold the payment.

What you approve

The vendor email. Every payment stays on your approval or hold process.

Fits

Every property type: apartments, affordable communities, HOAs and condo associations.

  • every flag links to the entries behind itExactEstate

Compliance

Audit Ready: missing evidence, found earlier.

Your next management and occupancy review should not start with a week of document chasing.

When it runs

Each morning, for missing or expired evidence and every overdue certification.

What EEva does

Surfaces missing and expired evidence in each household file, sends the household a document request, gives staff a task to collect what is missing and helps prepare the review packet.

What you approve

Every document request to a household. Your staff finalize the review packet.

Fits

Affordable housing with annual certifications, including LIHTC, HUD, USDA Rural Development, public housing and tribal programs.

Compliance

Rule Change Response: know what changed and where to look.

When published guidance or values change, you see which workflows and files are affected before the change takes effect.

When it runs

When published guidance or values change, such as new HUD income limits.

What EEva does

Identifies the affected workflows and household files, shows the potential impact and gives each affected property a task to review them and queue any notices.

What you approve

Each rule change before it takes effect in your workflows.

Fits

Income-restricted affordable housing, including LIHTC, HUD and USDA Rural Development properties.

Maintenance

Fix It First: see the maintenance risk before the call.

Work-order history shows which units need preventive attention before the next call comes in.

When it runs

When work-order history shows a unit needs preventive attention, such as three or more work orders in the same category within 90 days.

What EEva does

Flags the unit, offers the resident a preventive visit and coordinates the inspection, work order or vendor follow-up with notice of entry.

What you approve

The resident email, and the inspection, work order or vendor follow-up.

Fits

Any property that tracks unit work orders in ExactEstate.

Compliance · Maintenance

Inspection Ready: track deficiencies before review day.

The checklist, open deficiencies, related work orders and photos are in one place before the inspector arrives.

When it runs

45 days before each unit's annual inspection is due, and until every deficiency is closed.

What EEva does

Brings the checklist, unresolved deficiencies, related work orders and supporting photos into your inspection prep, asks the resident to report anything that needs repair and tracks what is still open.

What you approve

The email to the resident.

Fits

Properties with annual unit inspections, such as HUD and Housing Choice Voucher units.

  • HUD: life-threatening deficiencies fixed within 24 hours24 CFR 5.711

Maintenance · Leasing

Turn Ready: start planning as soon as notice arrives.

One more chance to keep the resident, and a head start on the turn if they still move out.

When it runs

The morning after a resident gives notice to vacate.

What EEva does

Opens the retention conversation, then lines up the pre-move-out inspection, the turn vendors and the unit's next leasing steps.

What you approve

The note to the resident.

Fits

Market-rate and affordable rental properties.

Residents

Resident Pulse: catch issues before they escalate.

Repeated requests, missed follow-up and signs of dissatisfaction reach a manager while there is still time to fix them.

When it runs

When a resident repeats a request, a message goes two days without a reply, or a message shows dissatisfaction.

What EEva does

Brings the issue to a manager with the resident's history, drafts a personal follow-up and gives staff a task to reply and open a work order if one is needed.

What you approve

The follow-up to the resident.

Fits

Every property type: apartments, affordable communities, HOAs and condo associations.

Accounting

Owner Report Autopilot: clearer owner updates without the rebuild.

Owner reports build themselves from current financial data, with every figure traced to its ledger entry.

When it runs

After each quarter ends.

What EEva does

Assembles the owner report from current financial data, adds explanations for you to review, links each figure to its ledger entries and tells the owner when the report is ready in their owner portal.

What you approve

The explanations, the final report and the message to the owner, before anything is distributed.

Fits

Managers who send quarterly reports to property owners.

  • reports download as PDF, CSV, Excel and JSONExactEstate

Marketing · Leasing

Prospect Nurture: keep the next conversation moving.

Engaged visitors hear from you based on the interest they already showed on your property site, including when they come back to it.

When it runs

When a visitor engages on your property site, when a renter who already inquired comes back to it, the day before each scheduled tour, and when a lead is 7 to 10 days old with no tour booked.

What EEva does

Sends follow-up email, tour reminders by email and text, and connected marketing based on what the visitor viewed on your site. When a lead comes back to your property site, EEva recognizes the return visit and drafts one follow-up about what they looked at, such as pricing, a floor plan or photos. Renters who have already toured or applied are skipped.

What you approve

Every reminder and follow-up, including each return-visit follow-up, before it is sent.

Fits

Market-rate and affordable rental properties.

Leasing · Compliance

Screening Shield: review warning signs before approval.

Document integrity checks and bank-verified income come together in one packet for your team.

When it runs

When an application is submitted, and whenever a document fails the integrity check.

What EEva does

Checks application documents for integrity, adds available bank-verified income and puts any concerns in one reviewable packet with the reasons. It never contacts the applicant and never approves or denies anyone.

What you approve

Nothing is sent. A person reviews the packet and makes every decision.

Fits

Market-rate and affordable rental properties.

Build your own workflow by describing it to EEva

Type what you want in the EEva chat, for example: "On the 1st of every month, find leases ending in the next 60 days, draft a renewal letter, let me approve it, then email it." EEva turns the request into a workflow draft. Nothing runs until you preview it and press Publish.

The 17 built-in workflows above are starting points: copy any of them and change it in the EEva chat.

  1. Describe ittell EEva in the chat what should happen, and when
  2. Set approvalschoose which steps run on their own and which ask you first
  3. Preview ittest it on your real data and see who it would reach, with nothing sent or saved
  4. Publish itit starts on its schedule, and every published version is kept

A workflow runs on a schedule you set, such as every weekday at 9 AM or the 1st of each month. It can also start from any of the 16 signals the workflows above watch for, such as a past-due balance, an expiring lease, a recertification window or an unanswered message, or from a work order that has been open too long. Its steps can email or text the resident, send a renewal offer at the current rent, create a staff task or read the resident's ledger, with waits of up to 90 days and if/then branches in between.

Every step has an approval setting: run automatically, let EEva decide, or always ask first. With "let EEva decide", steps that stay inside your team run on their own and anything else asks first. Emails, texts and offers to residents always ask first unless your admin allows unattended messages. A workflow runs as the person who built it, only on the properties they can access, and stops at the next step if that permission is removed. It never sends the same message twice, and EEva refuses any request that would treat residents differently because of a protected characteristic. Your admin switches custom workflows on.

EVERYTHING IN ONE SYSTEM

Keep leasing, compliance and accounting on the same record.

Explore the modules behind the property work, then follow how they share information through leasing, resident service and accounting.

Accounting, leasing, HOA, maintenance and compliance in one system: Leasing appointment calendar, Accounts payable: AP workbench, open invoices, AP aging, reports, Cast your vote: approve, with a comment, Income certification for Building B, unit B-B304, and in front, Unit occupancy 100.0% with 30 occupied, 0 vacant

Marketing

Follow up based on what the renter actually viewed.

See which listings and floor plans interest visitors, then use that context to make follow-up more relevant than a generic email blast.

Marketing Hub tied to Evara Studio

Leasing · Marketing

One leasing pipeline, with the source of every inquiry.

Bring website and listing inquiries into one leasing pipeline, with the source and next follow-up visible to the team.

One lead pipeline

Marketing

Put marketing spend behind the strongest interest.

Use connected ad accounts and the interest visitors show on your Evara site to put your spend behind renters who are already looking.

Ads through Evara

Residents · AI

Keep every resident message with the full history.

Keep texts, emails and resident notices together, with conversation history saved to the correct record. EEva drafts replies for staff to send.

Messaging Center

Leasing · Marketing

Put your most engaged prospects where leasing can see them.

See returning visitor interest and inquiry activity, where consent allows, so leasing calls the hottest prospects first.

Tracking and identification

AI · Leasing

Let leasing and sales start with better lead context.

Make the first outreach count. Our enrichment engine adds company and contact details to the lead record before the salesperson starts the conversation.

Our own enrichment engine

AI · Marketing

Describe the change. Get a site draft to review.

Need a new special or floor-plan page before the weekend? Describe the change to Evara, review the draft and publish without rebuilding the site.

Evara AI edits your site and writes your copy

Accounting · AI

Ask why the numbers moved—and open the ledger proof.

Ask what moved in NOI or expenses this month. EEva pulls the relevant ledger variances into view and links you to the entries so your controller can check the explanation.

Financial analysis for accounting

Compliance

Catch missing evidence between upload and certification.

Put the missing page on the to-do list while the file is still open. A document sweep and program-specific checks run as two layers, set up for the way your team works.

Two-layer document compliance

Residents · Compliance · AI

Give suspicious income documents a closer look.

EEva Vision flags documents that look altered and EEva Verify adds bank-verified income, so your reviewer sees every screening signal in one place.

EEva Vision document check

Accounting · AI

Review invoice coding without retyping every detail.

Send the invoice to an approval queue, not someone’s retyping pile. EEva extracts the details, proposes property/vendor/GL coding and puts the result in front of the reviewer.

Invoice coding

For comparison: “94% accuracy in predicting property, vendor, and GL account details” Entrata

Accounting

Match the bank feed. Review the exceptions.

Give accounting the unmatched transactions, not a blank spreadsheet. Bank feeds match automatically, and your team reviews only the exceptions before closing the reconciliation.

Bank matching

For comparison: “designed to cut month-end close reconciliation time by roughly half” MRI Software

Leasing · Compliance

Apply your screening criteria consistently.

Keep application reviews consistent without losing the reasoning. Enter your written screening criteria, apply the same scoring approach to every applicant and save the score breakdown to the file.

Screening Criteria Builder

Leasing

Make the application fit the property—not the other way around.

Stop making applicants complete a form that doesn’t fit your property. Add your own questions, show follow-ups only when relevant and reuse the configuration across communities. Every answer stays with the application.

Customizable online applications

Compliance

Spot NSPIRE deficiencies while there is time to fix them.

Don’t wait for the HUD inspection to discover the expensive deficiencies. ExactEstate estimates NSPIRE results by inspectable area from your recorded inspection, so your team can prioritize the items worth correcting.

NSPIRE estimated score

Source: “Properties that receive two successive scores under 60 may be referred to HUD's Departmental Enforcement Center (DEC) for evaluation.” 24 CFR 5.711

Compliance

Share inspection findings in a report stakeholders can follow.

Turn the inspection work you’ve already done into a usable report: export unit or property findings with severity, estimated scores and the scoring explanation in a PDF.

NSPIRE PDF reports and scoring guide

Compliance · Leasing

Manage waitlists with clear rules and a reviewable history.

Preferences first, then the date and time each application arrived, with documented preference policies on NAHASDA/IHBG properties and a logged entry every time the top of the list shifts, so a reviewer can see why each applicant sits where they do.

Waitlist ranking

Source: “The goal of the annotation is to provide an auditable record of applicant additions, selections, withdrawals, and rejections.” HUD Handbook 4350.3 REV-1, ch. 4, §4-18

AI · Residents

Find renewal risks while there is still time to call.

See which renewals need a conversation before the resident gives notice. EEva Portfolio Intelligence ranks move-out and renewal likelihood so your team can make the offer that matters.

EEva Portfolio Intelligence: Move-out and renewal-likelihood forecasts

For comparison: “Predict lease renewals 90 days in advance” Entrata

AI

See lease-break and autopay signals before follow-up.

Not every resident needs the same follow-up. Lease-break risk and autopay-likelihood signals tell staff which conversations to have first.

EEva Portfolio Intelligence: Lease-break and autopay forecasts

AI · Compliance

Find compliance issues before the auditor does.

Spend review time where the findings are. Risk signals rank which household files your specialists should open first.

EEva Portfolio Intelligence: Compliance-violation risk forecast

Source: “Owner failed to provide annual certifications or provided incomplete or inaccurate certifications” IRS Form 8823, line 11d

AI

Plan the turn with a move-out damage estimate.

Make the unit turn less of a last-minute scramble. Damage-cost estimates let your team plan inspections, deposit review and make-ready crews earlier.

EEva Portfolio Intelligence: Move-out damage-cost forecast

Accounting

Build a report around the questions you need answered.

Stop asking someone to rebuild your favorite report every Monday. Combine resident, lease, unit, ledger and work-order fields, filter and chart the results, then save, schedule or export the view for your team.

Custom Report Builder

Compliance

Find the compliance forms tied to your property.

Start with the forms that belong to your property instead of searching a shared drive. Review suggested HUD, LIHTC and state forms, preview the set and download the package.

Compliance document library

Compliance · Marketing

Keep the fair housing marketing history ready for review.

Know which listings earned their space. Export listing history and lead counts by address and month before you renew or expand a channel.

Affirmative Fair Housing Marketing (HUD-935.2A) pack

Source: 24 CFR 200.620

Compliance

See admission results by income tier for HUD review.

See the income mix behind your targeting percentages. Review admissions and income tiers property by property before the next compliance check.

Income Targeting Log

Compliance

Track program set-asides and supporting HMIS checks.

Keep the set-aside story intact from move-in to recertification. Every change keeps an audit trail, and HMIS reconciliation flags mismatches before you report.

Set-asides with HMIS reconciliation

Source: 24 CFR 578.37

Accounting · Compliance

Correct backdated subsidy changes across affected months.

A retroactive subsidy change should not leave a resident with the wrong balance. Preview the monthly adjustment before posting the corrected entries to the ledger.

Retroactive subsidy reallocation

Source: 24 CFR 982.516

Accounting

Build vendor 1099s from payments you already recorded.

Take the year-end vendor reporting work out of separate spreadsheets. Review reportable payments and TIN matches, then prepare 1099-NEC e-filing from the records already in ExactEstate.

1099-NEC with TIN match and IRS e-filing

Source: IRS IRIS e-file

Accounting

Find trust-account differences before the audit.

Know where the trust balance differs before the auditor asks. Compare the bank, the books and each resident’s deposit ledger in one reconciliation view.

Trust-account three-way tie

Marketing · Leasing

Connect each leasing source to results and spend.

See which marketing spend actually turns into leases. Follow each source from lead to tour to application to signed lease, with costs beside the results.

Lead source to lease, with cost per lead

Accounting

Send owner reports from your live property books.

Build the quarterly owner update from the numbers already in your books. Add the context, then publish NOI and budget variances as a PDF in the owner portal.

Owner quarterly investor reports

Residents · Compliance

Let households supply the first round of recertification information.

Let households provide income, asset, benefit and expense information through the portal. Your specialist spends more time reviewing the supporting file and less time transcribing it.

Income and asset self-certification

Source: HUD PD&R Admin Fee Study

Residents · Maintenance

Find a local pro from the maintenance workflow.

The work order needs a contractor—not another search tab. Staff or residents can look for local pros through Thumbtack from the portal or the request itself.

Thumbtack partnership

Source: “90 million+ projects started on Thumbtack” “12 million+ 5-star reviews” Thumbtack

Residents · Accounting

Give residents more ways to pay rent.

Give residents more ways to pay without creating more reconciliation work: bank transfer, cards, mobile wallets and pay-over-time options all post back to the ledger automatically.

Payment methods

Marketing

Help renters understand income eligibility before contacting you.

Give prospects a way to check household-size income limits against the property's AMI limits before they contact staff.

Income-limit calculator

Marketing

Keep email campaigns close to your leasing data.

Send targeted campaigns from the people and properties you manage, with opt-in, unsubscribe and bounce handling built into the workflow.

Email campaigns

Marketing

Keep the conversation going after the first inquiry.

Set up timely prospect follow-up after an inquiry or floor-plan view, with messages that support the next leasing step.

Drip automations

Marketing

Test two page versions and keep what converts.

Test two page versions against each other, measure the results and make the better-performing version your next choice.

A/B split tests

Marketing

Take a site from brief to draft without starting from zero.

Start from a community brief or existing site and use Evara to draft a property website your team can review and refine.

AI site generator

Marketing

Make sure property-site leads reach the right team.

Stop routing inquiries by hand. New Evara sites and location pages map to their ExactEstate properties so leads arrive with the right context.

Auto-discovery and lead routing

Marketing

Help renters find the right community across your portfolio.

Help renters search your whole portfolio by bedrooms, price and availability, with property information supplied by ExactEstate.

Portfolio search with live availability

Marketing

Help renters explore your communities in their language.

Publish translated versions of each page with their own URLs, so more renters read about your community in their own language.

One-click translation

Marketing

Keep local property content current with reviewable drafts.

Keep property content moving without starting from a blank page. Evara drafts and schedules local posts, with metadata and source references, for you to review.

AI blog writing

Marketing

Manage ad tracking without editing site code.

Manage analytics and ad pixels from site settings instead of pasting each snippet by hand.

Tracking pixels for 10 ad networks

Marketing

Find accessibility issues before visitors do.

Make your site easier to use and easier to maintain. Evara finds accessibility issues, writes image alt text and flags low-contrast color combinations.

Accessibility audit and bulk alt text

Marketing

Keep application and payment links connected to the right property.

Connect each property's application, portal and contact links to its ExactEstate configuration, reducing manual link updates.

Portal links auto-filled from ExactEstate

Maintenance · Marketing

Turn a website maintenance request into a work order.

A website maintenance request shouldn’t disappear into a shared inbox. Evara creates the ExactEstate work order with the unit, description and resident photos attached.

Website maintenance requests

Leasing · Marketing

Website tours belong on your leasing calendar.

That late-night website inquiry should become a real appointment. Evara puts the booked tour, prospect and guest card on the ExactEstate leasing calendar for your team.

Website tour booking

Residents · AI

One resident text becomes the right next action.

A resident should not need to explain the same issue twice. EEva uses permitted lease, balance and work-order context to answer by text and start the right service request.

Resident text assistant

Maintenance · AI

Help maintenance requests reach the right next step.

Get the urgent leak to the on-call team without sending every small question to maintenance. EEva triages each request with the details the resident sends and routes the work under your rules.

Maintenance triage

Accounting · Compliance · AI

Catch differences between the lease and the ledger.

Catch the charge that doesn’t match the lease or certification before a resident disputes it. EEva surfaces lease-to-ledger differences with links to the records behind them.

Lease-to-ledger audit

Maintenance · AI

Turn inspection findings into follow-up work.

Turn inspection evidence into the next task without re-entering the details. EEva drafts findings and work orders from the photos, and staff review any resident charge.

EEva Vision inspection findings

AI

Design your team’s own EEva workflows—and review their actions.

Build an agent for a workflow your team actually runs—then inspect what it did. Agent Studio keeps actions in a reviewable audit trail.

Agent Studio

Accounting · AI

Spot unusual utility charges before approval.

That sudden utility spike deserves a look before approval. EEva compares each invoice with recorded usage, rates and meter history and flags anything that does not add up.

Utility invoice check

Leasing · Residents

Review photo ID verification on the application.

Bring identity checks into the application rather than another email chain. Applicants verify a government-issued photo ID, and your reviewer sees the result in the file.

Photo ID verification (EEva Verify)

Leasing · Compliance · AI

Review identity, income and document signals in one file.

Review photo ID verification, verified income and document checks in one packet, with every concern laid out for your reviewer to decide.

EEva Verify

Compliance · Residents

Start outreach 120 days before recertification.

Start every certification with time to gather documents: the first notice goes out 120 days before the anniversary, with follow-ups at 90, 60 and 30 days.

120-day first recertification notice

Source: HUD Handbook 4350.3 REV-1, chapter 7

Compliance · Maintenance

Track NSPIRE corrections on the right deadlines.

Keep deficiencies from slipping past their correction dates. Track the assigned NSPIRE severity and deadline on each open item, including the 24-hour deadline for life-threatening deficiencies.

Settable NSPIRE correction deadlines

Source: 24 CFR 5.711

Residents

Give residents app access from their portal.

Put rent payments and maintenance requests where residents already look: their phone. The portal installs on the home screen and keeps the status of each request in view.

Installable resident app

CORE AND ADD-ONS

Start at $3 per unit. Add only the capabilities you need.

Start with the platform your team needs to operate. Add Affordable Housing, EEva and website options where they fit your actual portfolio.

Core with HUD forms and e-signature, plus EEva: HUD forms reference, Journal: entries, recurring journals, batches, payroll, Tenant Income Certification PDF with Approve TIC and Approve to Sign, TIC No. 425: draft, certification No. 272 pending review, and in front, Collections: $13,425 payments this month

Included in Core

Every Core plan comes with these. No add-on, no extra line.

EEva Assistant is included: find the answer and get back to work.

Skip the support hunt. Ask EEva how to finish a task and follow the steps straight to the right screen; when you need a person, your ticket arrives with the page context attached.

  • "how do I" answers in a median 7.06 sExactEstate
  • 806 walkthroughs (11,320 passages)ExactEstate
  • the next page you need is in her top three 83% of the timeExactEstate

Report it once. See what's been fixed.

Stop repeating the same issue to another person. Report it once; get a tracked resolution and a clear explanation of what changed.

  • tickets close only with proof of what changedExactEstate

Send for signature from the record you're already using.

Send leases, renewals, certifications and notices for signature from the record where the work happens. Residents and staff can sign on mobile.

What you'd pay elsewhere vs included in Core
DocuSign Standarda seat a year, 100 envelopes per seat$360
DocuSign Business Proa seat a year, 100 envelopes per seat$540
DocuSign Real Estatea seat a year, 100 envelopes per seat$300
Dropbox Sign Standardper user per month, billed yearly (promotional price on the page, October 9, 2026)$17.50
ExactSignIncluded in CoreFree

At DocuSign Standard’s published price, this example costs $1,800 per year. ExactSign has no per-envelope fee in Core.

Add-ons

Add the work you want EEva to take on.

EEva Vision: turn documents into information you can review.

Spend your time checking the paystub, not retyping it. EEva Vision extracts fields from uploaded documents and keeps source-page references for review.

  • 149 of 150 form fields read exactly, 99.6% word accuracyExactEstate

EEva Verify: bring identity, income and documents together.

Give screening reviewers the evidence together: photo ID verification, bank-verified income and document-integrity signals in one EEva Verify packet, not a pile of attachments and tabs.

Per applicant
EEva VerifyID $2.50 · income $19.99$22.49
Equifax The Work Numberincome/employment verification, from$73.45
Truework (vendor, third-party listing)income and employment verification$64.95
Checkr TenantComplete screening with income$44.99
Experian / Zillowcredit + income, per applicant$35.00
EEva Portfolio IntelligenceMachine-learning forecasts trained only on your portfolio: who will pay late, who will move out, what to do next. Or just ask it in plain English.+$2 / unit / monthEEva Leasing AgentEvery website lead answered in about 1.5 seconds, day and night.+$2 / unit / monthEEva Compliance IntelligenceYour top compliance specialist, on every file.+$2 / unit / monthEEva Voice AgentNever leave an after-hours resident or leasing call unanswered.$0.25 / minute, billed on use

PORTFOLIO INTELLIGENCE FORECASTS

Spot the risks that could cost you time and money.

EEva Portfolio Intelligence flags the risk early and hands it to a workflow your team reviews before anything goes out.

The money signals EEva Portfolio Intelligence reads: Collections overview report, What residents owe: $7,860,042 total, subsidy vs resident arrears, 7 upcoming renewals by 30/60/90/120 days, Unit rent loss 0.00 with 30 occupied, 0 unoccupied, and in front, Collections: $13,425 payments this month
24 in 25Highest-risk residents were behindBacktest on real October rent outcomes
93 in 100Ranks a resident who falls behind above one who paysOctober backtest
43%First-time late payers foundFlagging 1 in 10 current residents
96%Flagged as highest-risk fell behind on rentReal rent outcomes

Delinquency risk

Who will still owe rent on the month’s first late-fee day.

In an October backtest on outcomes it had never seen, 224 of the 233 residents it ranked highest-risk did fall behind.

Of the residents it ranked highest-risk for October, 24 in 25 were behind when late fees kicked in (backtest, 2 customer portfolios).

EEva Portfolio Intelligence acts on it: Rent Rescue

Late payment

Who will pay late this month.

When EEva marks a resident as likely to pay late, she is right 82% of the time.

It ranks a late payer above an on-time payer 90 times out of 100.

EEva Portfolio Intelligence acts on it: Rent Rescue

Move-out risk

Who will move out within 90 days.

Ranks a resident who will move out within 90 days above one who stays 83 times out of 100.

EEva Portfolio Intelligence acts on it: Renewal Radar

Lease renewal

Who will renew the lease.

Ranks a resident who renews above one who doesn’t 81 times out of 100.

EEva Portfolio Intelligence acts on it: Renewal Radar

Payment return risk

Which payments will come back returned within 30 days.

Ranks a payment that will be returned above one that clears 63 times out of 100.

EEva Portfolio Intelligence acts on it: Ledger Watch

Work-order prediction

Which units will need a work order in the next 30 days.

Ranks a unit that will need a work order above one that won’t 77 times out of 100 on real July–August work orders.

Flags units about twice as likely as average to need a work order next month.

EEva Portfolio Intelligence acts on it: Fix It First

Delinquency risk ranks a resident who will fall behind above one who won’t 95 times out of 100, and late payment ranks a late payer above an on-time payer 90 times out of 100, on tens of thousands of held-out resident-months. Neither reaches your properties until it also proves its calibration, holds steady across property segments and beats simple baselines.

Know who is likely to be delinquent in the coming month, scored daily. Recertifications flag at 120, 90, 60 and 30 days out.

In a backtest on real October rent outcomes, 224 of the 233 residents the model ranked highest-risk were behind on rent. The scores are produced daily.

Why you can trust the scores
  • Ranks risk well: AUC of at least 0.62, and beats two simple baselines by at least 0.01
  • Says what it means: calibration error of 0.05 or less (delinquency risk measures 0.012)
  • Adds information: precision at least 1.1 times the base rate, and a positive Brier skill score
  • Holds up across property segments: AUC of at least 0.55 in each one
Ask EEva on sample data
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TRAINED, NOT JUST PROMPTED

AI you can question, check and put to work.

Every EEva model is tested before it goes live. Here is how we test it, and what the tests show.

EEva working on real property data: AUR/NAUR dashboard, Screening results: scores 100, 70 and 45 out of 100, Screening score 70 / 100 points, and in front, EEva: the A/R total in the 0-30 day bucket across 68 units
1,021,218Training examplesIn 44 collections, each row with its lineage

Our AI platform answered 862,902 requests in the week to October 9, 2026, 92% of them on GPUs we run.

  1. Real work, carefully preparedTraced requests and answers, approved drafts, meeting records and tool traces, plus 4,123 affordable-housing compliance examples and 4,916 public examples rewritten into property management.
  2. One small adapter per skillEach skill is a small, auditable adapter trained on top of a frozen open model, then served from GPUs we run.
  3. 41 configurations, head to headBase models, trained adapters and checked variants compete on 13 business uses, each scored three times.
  4. Null controlsEach trained adapter also runs as a zeroed copy of itself, so a gain has to come from what it learned.
  5. Leak guardAny training row that overlaps a test set is refused before training starts.
  6. No step backwards reaches youOn October 8 a newer routing model beat the current one on two internal sets, then scored 30.9 points lower on an independent check. It was turned away, and your team kept the proven model.

99.2% of requests routed to the right specialist in training evaluation (595 of 600).

How EEva's models score

97% on held-out tour-booking conversations and 90% on leasing replies, scored on real visitor conversations.

Delinquency risk: the residents ranked highest-risk196% of the residents EEva flags as highest-risk fell behind on rent, in a backtest on real October rent outcomes.96%
Delinquency risk: ranking who will fall behind2In the same backtest, the model’s ranking accuracy was 0.934 (AUC): it put the residents who fell behind near the top of the list.224 of 233
Delinquency risk: residents scored 50% or higher1In the backtest, 87% of the residents the model scored at 50% or higher fell behind, against 82% for the simple "behind last month" rule, at the same 70% recall.87%
Delinquency risk: forecast vs what happened1In the backtest, the model forecast 23.8% of accounts would be behind in October, and 24.0% were.23.8% forecast, 24.0% actual
Delinquency risk: first-time late payers1In the backtest, flagging one in ten residents who were current found 43% of the ones about to fall behind for the first time: 4.3 times better than chance.43%
Late payment: residents flagged most likely to pay late3Residents EEva flags as most likely to pay late are 4.5 times more likely to than the portfolio average.4.5×
Late payment: when EEva marks a resident likely to pay late4When EEva marks a resident as likely to pay late, she is right 82% of the time.82%
Next-step guidance: the page you need next5EEva predicts the page you need next and has it in her top three suggestions 83% of the time, against 37% for the most popular pages.83%
Routing requests to the right specialist6In training evaluation, our routing model sent 595 of 600 requests to the right place.99.2%
Choosing the right tool and planning the next step7100%
Finance: classifying and ranking figures7100%
Turning conversations into structured records798%
Understanding what each request needs798%
Booking tours: capturing the prospect, setting the appointment797%
Resident and customer support replies796%
Staff questions across ExactEstate795%
Compliance and affordable housing795%
Leasing replies on real visitor conversations790%
  1. Backtest of the delinquency model on 2 customer portfolios, scored on October 1 using only data from that day and checked against real October rent outcomes. The scores are produced daily.
  2. Backtest of the delinquency model on 2 customer portfolios, scored on October 1 using only data from that day and checked against real October rent outcomes. The scores are produced daily. On 39,188 held-out resident-months it ranks them correctly 95 times out of 100.
  3. The late-payment model running for 2 customer portfolios, checked against real September outcomes (near out-of-sample).
  4. At that score the flag catches 34% of late payers: it is tuned to be right when it speaks up.
  5. Training evaluation; cleared every accuracy check; in ExactEstate since October 9, 2026.
  6. Training evaluation. The test set is engineering requests; today’s router scores 495 of 600 on it and 88.5% on an independent set.
  7. Held-out items from real requests, three runs each, October 2, 2026. Small tests carry wide margins.

Scores from our own model stores and backtests, read October 9, 2026. Each number carries its footnote.

TEACH EEVA YOUR WAY

Help your team get more done from day one.

Start with guided property workflows, then teach EEva the way your team already works.

Guided playbooks with EEva: Period close wizard, Create a custom report: rent roll with balances, Custom report: related data and available fields, and in front, Books entered and balanced: trial balance and balance sheet balanced
38Prebuilt ExactEstate skillsAnd you can write your own with EEva
806Step-by-step walkthroughsBehind the how-to answers in the app

Teach EEva your way

It’s 10 PM and a resident reports water under the sink. The after-hours workflow opens the urgent ticket, contacts your on-call team and keeps the resident informed.

Tell EEva the result you want, review the proposed steps, test them and approve the skill before it handles live work.

EEVA VOICE AGENT

Your phones, answered at 2 AM.

EEva Voice Agent handles leasing questions, after-hours requests, maintenance triage and voicemail on your property line. She starts answering aloud in a median 258 ms.

What EEva Voice Agent handles on a call: Leasing appointment calendar, Leasing tours booked on the calendar, Amenity reservations: pool, fitness center, clubhouse, Resident account summary: balance, amount owed, automatic payments enabled, and in front, Clubhouse reservation approved
Ready now

EEva starts answering out loud in about a quarter of a second (median 258 ms).

To first word, on your property line

Answers from live availability and pricing, and books the tour.

A resident calls about water under the kitchen sink. EEva answers on your property line, asks the triage questions, opens an urgent work order and reaches your on-call technician. The summary is on the record by morning.

No more “Who took that call?” The transcript and call summary stay attached to the resident, unit or vendor record so the next person can pick up the work.

Hear EEva
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DOCUMENTS

Build the right HUD form without rebuilding the household.

Prepare HUD forms straight from the household record, review the file and send it for signature in ExactSign, without retyping a thing.

From the record to the signed document: LIHTC income certification for a unit, HUD-50059 annual recertification, Section B summary, HUD-50058 family report: submitted to PIC, Tenant Income Certification PDF with Approve TIC and Approve to Sign, and in front, TIC No. 425: draft, certification No. 272 pending review
A lease sent from the resident record and signed in ExactSign

Certifications come out on the form their program requires: the LIHTC TIC, HUD-50058, HUD-50059 and USDA Form RD 3560-8.

  • LIHTC TIC
  • HUD-50059
  • HUD-50058
  • USDA RD 3560-8
  • MINC XML
  • IHBG worksheet
  • HUD-50059 reaches TRACS over iMAX, routed to the Contract Administrator where one administers the contract.
  • The MINC XML and the RD 3560-8 are generated and validated against the USDA schema; a person files them and the outcome is recorded.
  • ExactSign signs inside ExactEstate with cryptographic sealing, and DocuSign stays available as an option.
See my plan and price

BRING YOUR OWN TOOLS

Keep your integrations. Lose the double work.

Connect EEva to the tools you already run through MCP. She works with each signed-in user's permissions, and anything consequential waits for approval.

Data in from the tools you run: Group reporting export, Custom report: related data and available fields, Bank reconciliation by entity: unmatched and unreconciled flags, Reconciliation: 49 unmatched transactions, and in front, Reconciliation health score 86%
  • Connect any MCP server your team chooses, alongside ExactEstate's own tools.
  • EEva works as the signed-in person, with that person's own permissions.
  • Changes that matter go through an approval card before they happen.

Prefer your own model provider? Bring your own API key and keep ExactEstate's permissions and workflows.

NOVA

Nova: every EEva session, live, in one view.

Nova shows every EEva session in one place: what each one is working on, what needs you and what is done.

Several live views at once: Portfolio dashboard, Compliance Hub: TIC, HUD-50058, HUD-50059, USDA MINC, Leasing tours booked on the calendar, Reconciliation health score 86%, and in front, EEva: the A/R total in the 0-30 day bucket across 68 units
Live
  • Working
  • Needs you
  • Done
  • Stopped

Each session is a star

See everything EEva is working on without opening a dozen chats. Each session appears on your map with its current status: working, needs you, done, stopped or failed.

Start three, watch three

Ask EEva to handle one task, then move to the next. Each request, typed or spoken, starts its own session without waiting on the last, and you come back when one needs you.

Talk to any thread

Open any session to review the work, answer a question or change direction by text or voice without losing its context.

It taps you on the shoulder

Know when EEva needs you—not every time something happens. The notification returns you to the exact session that finished or needs a decision.

Works on your phone

On a phone, the session list and the open session take turns on screen, with a back button and a quick switcher. On a tablet or desktop they sit side by side.

WHAT IT COSTS, WHAT IT IS WORTH

Compare the real cost of the systems you use today.

Use your own numbers to compare costs. Every input shows whether it comes from a measurement, public source, listed price or editable assumption.

Where the savings show up: Collections overview report, Period close wizard: close the period in one step, Books entered and balanced: trial balance and balance sheet balanced, Unit rent loss 0.00 with 30 occupied, 0 unoccupied, and in front, What residents owe: $7,860,042 total, subsidy vs resident arrears

What changes for your team

Minutes of paperwork become seconds.

Published government and industry benchmarks, next to the same work in ExactEstate.

Reply to a leasing inquiry

Industry average: 11.8 hours

0.26 sec, 24/7

EEva starts answering out loud almost instantly, day or night.

EliseAI mystery shop

Leasing calls

Up to 54% of calls missed

Answered 24/7

EEva Voice Agent picks up the call your team can't, so a prospect never lands in voicemail.

LeaseHawk customer data

Maintenance calls

Average repair: 6.13 days

Work order on the call

EEva Voice Agent opens the work order while the resident is still on the line.

Property Meld benchmark

ExactEstate times are typical (median) results from real use; certification times cover generating the certification. An empty unit costs about $50 a day in rent (U.S. Census median rent).

Based on measured ExactEstate and EEva response times

Is EEva Compliance Intelligence worth it?

EEva Compliance Intelligence pays for itself if it saves your team 26 minutes per recertification.

Arithmetic on the published +$2 per unit and BLS wages.

How it adds up: each step EEva runs, with its measured speed.
StepYour team today (minutes)With EEva
Find who is due, send noticesEEva answer 7.06 sMeasured
Collect and read income and asset documentsEEva Vision reads these documents. Go live in 3–7 days once your data is in.Your team's time
Calculate income, rent and eligibility; check the ruleEEva answer 7.06 s + Memory recall 30 ms = 7.09 sMeasured
Generate the TIC / 50059TIC / 50059 generate 71 sMeasured
Quality check before filingEEva answer 7.06 sMeasured
Per recertification——

Pre-filled to get you started. These are your numbers to change, not our measurements.

Time saved per recertification—Your team's minutes against the measured EEva speeds in the table.
Minutes saved a month—One annual recertification per household (units ÷ 12); interim and move-in certifications are not counted.
Hours saved a month—Minutes ÷ 60.
Value of that time—Hourly cost: BLS median compliance officer wage ÷ BLS wage share ÷ 2,080 hours, editable above.
Return on the +$2 / unit—Published EEva Compliance price: +$2 per unit per month.
Measured speeds used
  • EEva answer: 7.06 s, typical
  • Memory recall: 30 ms, typical
  • TIC / 50059 generate: 71 s from opening the certification, typical
Your portfolio and plan
Core$3 / unitIncluded
Your compliance staff

Your monthly price

— / month

— · — / year

Prices are per unit, per month, except EEva Voice Agent, billed per minute of call time. The $300 monthly minimum applies to the whole subscription.

EEva Compliance Intelligence vs your compliance staff cost

— of your compliance staff cost

EEva Compliance Intelligence: —

Your staff approve every determination, and every compliance calculation runs in deterministic code.

Show the time model

Time spent finding the way, on three measured steps

  • Recertification TIC, generate step71 s median − 16 s quickest tenthMeasured
  • Initial TIC, generate step45 s median − 7 s quickest tenthMeasured
  • Move-in, whole task191.5 s median − 31 s quickest tenthMeasured

— · —

An upper bound, not a measured saving: the gap between a typical task and the quickest tenth of the same task. We publish a "time saved" figure only once a holdout test measures one.

Your plan is priced. The next step is one call to map the exports you keep.

Build this plan on the pricing page

WHY EXACTESTATE

See why NuRock, Heritage and Hocking View switched.

Compare program coverage, pricing, migration and in-app help with what your team works with today.

Program coverage, onboarding and EEva: Certifications, all programs, Compliance Hub: TIC, HUD-50058, HUD-50059, USDA MINC, HUD-50059 owner certification: submitted to TRACS, 2 things still block a valid USDA filing, and in front, Certifications approved: 17

Five programs, one line

LIHTC TIC, HUD-50058, HUD-50059 and USDA RD 3560-8 have their own form workflows. NAHASDA/IHBG uses a household worksheet configured to the Tribe's rules. Affordable Housing covers all five as one per-unit line.

Your price is on the page

Know the number before the sales call: build your Core and add-on plan yourself from published per-unit prices.

A guided launch

Our team builds your launch plan and helps move your data. You pull the reports from your current system in the onboarding wizard, and it matches your old report columns to reduce manual setup.

Support inside the app

How-to answers from 806 walkthroughs, a median of 7 seconds, and people behind them. Rated 4.9/5 on Capterra (18 reviews) and G2 (20 reviews), checked September 5, 2026.

We will show you a real IHBG worksheet built from the Tribe's elected income definition and local rent policy. Ask every other vendor to show you the same steps.

vs YardiCompare HUD-50058, USDA RD, LIHTC and the Tribe's IHBG worksheet using actual property requirements.Confirm coverage by version and configuration in both demos.Full comparisonvs RealPageCompare the full quote, migration approach and whether AI answers open the right property records.For IHBG, require a configured demonstration rather than relying on the marketing page.Full comparisonvs MRITest LIHTC and HUD workflows alongside a separately configured IHBG worksheet.Require both vendors to show which requirements, forms and reporting routes are actually supported.Full comparisonvs EntrataA launch plan built with our team.Entrata's own professional-services terms set an eight-week standard initial onboarding phase (read October 9, 2026).Full comparisonvs AppFolioAffordable housing is one +$2 add-on, not a plan upgrade.AppFolio lists Affordable Housing Capabilities under its Plus plan and publishes onboarding of 4–6 weeks (read October 9, 2026).Full comparisonvs BuildiumTake on LIHTC, HUD or USDA without changing systems.Buildium's feature list names no affordable-housing product (read October 9, 2026). ExactEstate certifies per property on the same platform.Full comparison

Competitor facts come from each vendor's own published pages, read October 9, 2026. A feature missing from a vendor's pages is not proof the vendor lacks it.

Choose your portfolio type to see the most relevant examples.

Bring your toughest workflow. We’ll run it live.

Bring the records your team uses daily. We’ll help map your data, check the balances and get staff comfortable with the new workflow.

Build your ExactEstate price, choose the capabilities that matter and bring the plan to a demo of your toughest workflow. Comparing vendors? See how we stack up as a DoorLoop alternative, a ResMan alternative or a FortressOS alternative.

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